Fax number and Email for initialization protocols
Mon - Thur, 07.30 a.m.- 5.30 p.m.
Fri, 07.30 a.m.- 4 p.m.
HypoVereinsbank's GoToAssist application gives you the opportunity to quickly find solutions for problems within the scope of eBanking by remote diagnosis.
Type the code you received from your representative and click Continue to preceed.
We have summarized all the important information and parameters you need to set up EBICS access for you in our EBICS PARAMETER BROCHURE .
You can find the order types we support in our ORDER TYPE OVERVIEW .
An overview of our cut-off times can be found under HypoVereinsbank CUT-OFF-ZEITEN .
Here you can check whether your XML or SEPA payment is up to date or can be executed. You will also find detailed instructions here .
For the recall of a payment file, use the electronic transfer recall of your eBanking software: Instructions for UC eBanking global and UC eBanking prime can be found in the quickguides link under the respective product. If this function has not yet been activated for you, please contact your Cash Management Specialist or the support line.
For urgent cases, this form is still available to you for a transitional period.