E-Mail-Encryption - For the security of your data.

Use the new procedure to access encrypted e-mails and documents.

People often use email to exchange sensitive information, such as financial data, legal contracts, confidential projects’ information, sales reports and projections, or customer and employee information. As a result, mailboxes can become repositories for large amounts of potentially sensitive information and information leakage can become a serious threat to your organization.

As part of the ongoing effort that UniCredit is doing to secure sensitive data, a new way of sharing strictly confidential information is now active and there’s a new process for external recipient to consume sensitive information.

Once an UniCredit employee sends an email containing strictly confidential information, that email will now be sent encrypted and limitation on the actions that can be taken (i.e. copy mail content, print, etc) could be potentially enforced.

The following guide provides you a simple step by step guidance to access protected content in order to guarantee your ability to work with your UniCredit counterpart and at the same time safeguard the confidentiality of strictly confidential information.

If you have an email account from one of the major mail service providers (Microsoft, Yahoo!, Google) please follow the steps outlined in this section to access protected mail sent to you by UniCredit employees.

Once a UniCredit employee sends you a protected mail, you will receive in your inbox a mail containing a message that says “User (firstname.lastname@unicredit.de) has sent you a protected message”.

The email includes a button saying “Read the message”, which redirects you to the UniCredit Secure Mail web portal, where you can read the encrypted mail.

To do this, you need to follow up to 4 steps to access the protected email sent to you by UniCredit employees.

Step 1: Read the message

Clicking on "Read the message" opens another window in your Internet browser. If you are currently logged in to Google/Yahoo, you can read and edit the message as normal in the browser window.

If you are not logged in, the window from step 2 appears.

Step 2: Sign in with Google, Microsoft, Yahoo

By clicking on "Sign in with Google", "Sign in with Microsoft" or "Sign in with Yahoo" you will be asked to log in to your respective account.

If you do not want to use to sign in with your Google-/Microsoft-/Yahoo account, you can alternatively choose to read and edit with "one-time identification".

Step 3: Select personal account

Select your personal Gmail, Microsoft or Yahoo account.

Step 4: Read decrypted email

It's done - you are now redirected to the UniCredit Secure Mail web portal, where you can read the decrypted e-mail of your UniCredit employee.

If you have an email account with a different provider (not Google, Microsoft, Yahoo!) there are two separate options to read the protected content and only one applies.

To identify the right reading experience, you will have to check your inbox the first time that you will receive a strictly confidential mail from UniCredit.

Content is displayed

If the email will be opened natively in your Outlook mail client and you can see the header or footer stating “Strictly Confidential - Custom permissions” your mail account is hosted on Microsoft Cloud and you don’t need to take any additional steps to read the sensitive content.

Content is not displayed

If the email will not present the actual content, there is no header of footer but you are able to see only a message saying “User (firstname.lastname@unicredit.de) has sent you a protected message” with a button saying “Read the message”, it means that you need to follow the steps below to access the protected mail sent to you by UniCredit employees.

Step 1:
By clicking on "Read the message" you will be directed to another window.

Step 2:
By clicking on "Sign in with a One-Time passcode" you will receive a new email in your inbox containing your individual security code for decrypting the e-mail of your UniCredit employee.

Step 3:
Please enter the security code in the input field provided and click on "Next/Continue".

Step 4:
You are now redirected to the UniCredit Secure Mail web portal, where you can read the decrypted e-mail of your UniCredit employee.

To open a protected document, there are different consuming experiences.
To identify the right one, you’ll have to try accessing it.

If the document opens and you can see the content, it means that your email account is hosted on Microsoft Cloud and you don’t need to take any additional steps to read the sensitive content.

In case it is required to login with an account to read the document, if the account is not listed in the Accounts window, add an account and follow the process until you get access to the document.

If you’re not able to access the document because your account is not recognized, follow these steps to access the protected document sent to you by UniCredit employees.

If you have an Oulook.com, Live.com, Hotmail.com account you can seamlessly logon with your credentials.
If you have a Gmail.com or Yahoo.com account and you did not register this email account as a Microsoft account yet, you can do so by clicking on the “Create one” link.
If you have an email account with another email service provider (not Google, Microsoft, Yahoo!), encrypted content can be accessed through Microsoft Azure Information Protection as follows.

- Register in “RMS for Individuals”

- to create a new account, enter your email address and provide a valid phone number to prove your identity.

- You will receive a validation code. Insert it in the box as shown in the picture to verify your identity.

- You will be asked to supply the following details to proceed with the registration process.

- Once registered, you will be able to access the protected document. The following pop up will appear, when you’ll try to open the document: enter the credentials of the account you’ve just created in the “RMS for Individuals” portal.

7-Zip isn't included in Windows, so you'll need to download it separately.

Download the free program 7-Zip (Here you can find the DOWNLOAD).
Save the 7-Zip file on your computer.
Once installed, just right click on your file.
In the context menu you then have to select "7-Zip" and then "Extract here" or "Extract files ..."
Done: Now you can easily open your file (s).